United Kingdom

foxtroto5car

New member
Nov 8, 2021
3
0
1
Has anyone else in the UK brought an Azeron product to have a bill sent to them by FedEx nearly 2 weeks after taking delivery?
 

Libermenta

Administrator
Staff member
Jun 15, 2021
19
1
3
Everyone living in the UK has been charged Customs Duty on all goods sent from outside the UK (or the UK and the EU if you’re in Northern Ireland) if they’re either:
- excise goods
- worth more than £135
Some of our customers receive the bill before shipping, some after.
 

Rogue

New member
Nov 8, 2021
1
0
1
I got a bill for my compact before they would deliver it, I'm expecting the same later this month for my Cyborg order, 40 odd quid inc admin fee.
 

Roboxia

New member
May 16, 2022
1
0
1
I was about to order cyborg then process and then small print say I have to pay import tax and vat tax I was like to know how much for tax include import and vat?

My order total £130.23p (€153.82)

Thank
 

Libermenta

Administrator
Staff member
Jun 15, 2021
19
1
3
I was about to order cyborg then process and then small print say I have to pay import tax and vat tax I was like to know how much for tax include import and vat?

My order total £130.23p (€153.82)

Thank

If it is not worth more than £135, you should not pay import tax.
 

jamesbrettell

New member
Jun 28, 2022
1
1
1
I ordered a Cyborg during the 20% discount period and my card was charged around £129. Two weeks after receiving my Azeron i received an invoice for around £40 from fedex for import duty. I filled out their online form to query this as it was under the £135 threshold. They got back to me today and confirmed the invoice was raised in error and had been credited.
 
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