Ordering issues on the website

JSteen2012

New member
Aug 15, 2024
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I am trying to order both the Cyborg II and the Cyro and I am having the following problems: I can not put both items into the cart in one order. When I try to use Klarna, there is a server error that will not allow me to access my Klarna account to make payment. The discount code sent to me in my email from Azeron is not a valid code when I enter it when attempting to order. When attempting to order via the Amazon store only the Cyborg (not CyborgII) is available. Please help, this is making it really difficult to give you guys my money / buy your product.
 
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Im this guy

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Staff member
Nov 5, 2021
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I am trying to order both the Cyborg II and the Cyro and I am having the following problems: I can not put both items into the cart in one order. When I try to use Klarna, there is a server error that will not allow me to access my Klarna account to make payment. The discount code sent to me in my email from Azeron is not a valid code when I enter it when attempting to order. When attempting to order via the Amazon store only the Cyborg (not CyborgII) is available. Please help, this is making it really difficult to give you guys my money / buy your product.
2 keypads can't be put under one order unfortunately.

Email us on info@azeron.eu regarding the issues with klarna, we will have to check what`s happening on that.
What dicount code is it and when you received it ?
 

funkpit

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Oct 25, 2024
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I was about to ask the same thing about not being able to add 2 controllers on the same order. Why is that? I also looked at the amazon and it looks like you aren't selling the mouse on there yet or any of the accessories. Plus looks like if you do put 2 controllers in your basket you get charged twice for shipping on the same order.

Do you ship everything individually?
 
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Im this guy

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I was about to ask the same thing about not being able to add 2 controllers on the same order. Why is that? I also looked at the amazon and it looks like you aren't selling the mouse on there yet or any of the accessories. Plus looks like if you do put 2 controllers in your basket you get charged twice for shipping on the same order.

Do you ship everything individually?
If two units are ordered, they`ll get shipped individually.
Limited on the size and weight for the packaging.
Two devices in a box would tripple the shipping price