I've been gaming with my Cyborg II for a few weeks now and absolutely loving it! Unfortunately, today in the middle of gaming it seemed to disconnect, and since then it will not connect to my PC. I can plug it in, it turns on, I get the audio alert that a new device was connected, but when I pull up the software it tells me to plug in my device. In the windows settings it sees the device, but says that it has a "driver error". I've uninstalled all of the Azeron software and reinstalled it, but that did not fix the problem. Does anyone know what to do?
My Cyborg II is experiencing a "Driver Error"
- Thread starter taahwoajiteego
- Start date
I had tried several troubleshooting techniques when it first happened. I unplugged it for several seconds, plugged it back in, and rebooted the software. I then restarted my PC. I then tried uninstalling all of the software and reinstalling it (I could not check in the software for updates because the settings menu was unavailable to me unless a device was detected). Then, as I was typing comments here yesterday, I tried pushing the buttons again out of a desperate hope with no reason, and it worked. I'm about to test it out again.
Plug the Cyborg II into a different USB port, preferably a USB 2.0 port directly on your motherboard (not a hub or front panel). USB 3.0 ports can sometimes cause compatibility quirks with certain devices. Also, test with a different USB cable if you have one compatible with the Cyborg II, as a faulty cable could be the culprit.
Windows’ built-in troubleshooter can sometimes resolve driver issues:
Go to Settings > System > Troubleshoot > Other troubleshooters.
Run the "Hardware and Devices" or "USB" troubleshooter, depending on your Windows version.
Follow the prompts and test the Cyborg II afterward.