Cyborg connection issues while gaming

Beginner

New member
Jun 21, 2024
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Sometimes, usually while playing games, my Azeron Cyborg drops the connection and reconnects multiple times a second(Windows USB sounds). I have an example video, but don't know how to share it.
Last time this happened was in Apex Legends, where my FPS are limited (= it's very unlikely that my CPU has issues) and it wasn't a particularly heavy moment.
This did not happen on linux so far (where I also played Apex) and it only started a few months ago (have mine since April of 2022)
The cable is plugged in all the way and I tried different USB ports on my mainboard.
I can't reliably replicate the issue so far and it is very frustrating.

PC Specs:
CPU: AMD Ryzen 5800 X3D
GPU: AMD Radeon RX 6900 XT
Mobo: ASUS ROG Strix X570-i Gaming
RAM: 32 GB DDR4 3200 MHz
Storage: M.2 Nvme SSDs
 

Im this guy

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Staff member
Nov 5, 2021
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Sometimes, usually while playing games, my Azeron Cyborg drops the connection and reconnects multiple times a second(Windows USB sounds). I have an example video, but don't know how to share it.
Last time this happened was in Apex Legends, where my FPS are limited (= it's very unlikely that my CPU has issues) and it wasn't a particularly heavy moment.
This did not happen on linux so far (where I also played Apex) and it only started a few months ago (have mine since April of 2022)
The cable is plugged in all the way and I tried different USB ports on my mainboard.
I can't reliably replicate the issue so far and it is very frustrating.

PC Specs:
CPU: AMD Ryzen 5800 X3D
GPU: AMD Radeon RX 6900 XT
Mobo: ASUS ROG Strix X570-i Gaming
RAM: 32 GB DDR4 3200 MHz
Storage: M.2 Nvme SSDs
Sounds like it isn't the usb connector, since it doesn't happen on Linux, but worth checking.
Connect Azeron, then wiggle the cable to see if it disconnects.

Check the power managment settings, disable the ''allow pc to turn off the device for power saving''
 

Bridge4

New member
Jan 29, 2025
1
0
1
Sometimes, usually while playing games, my Azeron Cyborg drops the connection and reconnects multiple times a second(Windows USB sounds). I have an example video, but don't know how to share it.
Last time this happened was in Apex Legends, where my FPS are limited (= it's very unlikely that my CPU has issues) and it wasn't a particularly heavy moment.
This did not happen on linux so far (where I also played Apex) and it only started a few months ago (have mine since April of 2022)
The cable is plugged in all the way and I tried different USB ports on my mainboard.
I can't reliably replicate the issue so far and it is very frustrating.

PC Specs:
CPU: AMD Ryzen 5800 X3D
GPU: AMD Radeon RX 6900 XT
Mobo: ASUS ROG Strix X570-i Gaming
RAM: 32 GB DDR4 3200 MHz
Storage: M.2 Nvme SSDs
Ever figure it out? I am seeing HID Connect Event when it happens. Maybe the USB cord that comes with Azeron is not good?