CAN"T CLOSE PROBLEM PROMPT

fICH

New member
Dec 11, 2023
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every time I try to use my azeron compact when I select profiles in the software it comes up with the "we've detected a problem prompt. no matter if I click save or don't save the prompt stays there and I can't change any settings on my azeron. I've done a full reboot and re install of the software and hardware on my azeron and my computer but it keeps sending me the error. I cant use my azeron now and I need it since I perrmenetly injured my finger a few years back. I've emailed support and they haven't replied in weeks. please help.
 

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Im this guy

Moderator
Staff member
Nov 5, 2021
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every time I try to use my azeron compact when I select profiles in the software it comes up with the "we've detected a problem prompt. no matter if I click save or don't save the prompt stays there and I can't change any settings on my azeron. I've done a full reboot and re install of the software and hardware on my azeron and my computer but it keeps sending me the error. I cant use my azeron now and I need it since I perrmenetly injured my finger a few years back. I've emailed support and they haven't replied in weeks. please help.
Can you make a video of the issue ?