Azeron software shutting down randomly?

G

Goider

New member
Feb 6, 2023
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While playing starcitizen the software shuts down randomly. About twice an hour. It minimizes the game some times as well. This is what shows up in the windows event log

Faulting application name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Faulting module name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Exception code: 0xc0000409
Fault offset: 0x0000000002fc8055
Faulting process id: 0x0x1A20
Faulting application start time: 0x0x1D93A59A1BC7A52
Faulting application path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Faulting module path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Report Id: c00ea6c1-b566-4158-857f-f571bbbf24d9
Faulting package full name:
Faulting package-relative application ID:

Event Id : 1000

fresh windows 11 pro install about a week ago add drivers up to date. Any ideas ?

Log Name: Application
Source: Application Error
Date: 2/6/2023 1:34:26 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error

Faulting application name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Faulting module name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Exception code: 0xc0000409
Fault offset: 0x0000000002fc8055
Faulting process id: 0x0x1A20
Faulting application start time: 0x0x1D93A59A1BC7A52
Faulting application path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Faulting module path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Report Id: c00ea6c1-b566-4158-857f-f571bbbf24d9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-02-06T18:34:26.5745337Z" />
<EventRecordID>2811</EventRecordID>
<Correlation />
<Execution ProcessID="16560" ThreadID="15472" />
<Channel>Application</Channel>

<Security UserID="S-1-5-21-2240323923-1924141475-3776130006-1001" />
</System>
<EventData>
<Data Name="AppName">Azeron Software.exe</Data>
<Data Name="AppVersion">1.1.2.0</Data>
<Data Name="AppTimeStamp">628d1648</Data>
<Data Name="ModuleName">Azeron Software.exe</Data>
<Data Name="ModuleVersion">1.1.2.0</Data>
<Data Name="ModuleTimeStamp">628d1648</Data>
<Data Name="ExceptionCode">c0000409</Data>
<Data Name="FaultingOffset">0000000002fc8055</Data>
<Data Name="ProcessId">0x1a20</Data>
<Data Name="ProcessCreationTime">0x1d93a59a1bc7a52</Data>
<Data Name="AppPath">C:\Program Files\Azeron\Azeron Software\Azeron Software.exe</Data>
<Data Name="ModulePath">C:\Program Files\Azeron\Azeron Software\Azeron Software.exe</Data>
<Data Name="IntegratorReportId">c00ea6c1-b566-4158-857f-f571bbbf24d9</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>
 
Im this guy

Im this guy

Moderator
Staff member
Nov 5, 2021
1,125
133
63
Goider said:
While playing starcitizen the software shuts down randomly. About twice an hour. It minimizes the game some times as well. This is what shows up in the windows event log

Faulting application name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Faulting module name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Exception code: 0xc0000409
Fault offset: 0x0000000002fc8055
Faulting process id: 0x0x1A20
Faulting application start time: 0x0x1D93A59A1BC7A52
Faulting application path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Faulting module path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Report Id: c00ea6c1-b566-4158-857f-f571bbbf24d9
Faulting package full name:
Faulting package-relative application ID:

Event Id : 1000

fresh windows 11 pro install about a week ago add drivers up to date. Any ideas ?

Log Name: Application
Source: Application Error
Date: 2/6/2023 1:34:26 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error

Faulting application name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Faulting module name: Azeron Software.exe, version: 1.1.2.0, time stamp: 0x628d1648
Exception code: 0xc0000409
Fault offset: 0x0000000002fc8055
Faulting process id: 0x0x1A20
Faulting application start time: 0x0x1D93A59A1BC7A52
Faulting application path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Faulting module path: C:\Program Files\Azeron\Azeron Software\Azeron Software.exe
Report Id: c00ea6c1-b566-4158-857f-f571bbbf24d9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-02-06T18:34:26.5745337Z" />
<EventRecordID>2811</EventRecordID>
<Correlation />
<Execution ProcessID="16560" ThreadID="15472" />
<Channel>Application</Channel>

<Security UserID="S-1-5-21-2240323923-1924141475-3776130006-1001" />
</System>
<EventData>
<Data Name="AppName">Azeron Software.exe</Data>
<Data Name="AppVersion">1.1.2.0</Data>
<Data Name="AppTimeStamp">628d1648</Data>
<Data Name="ModuleName">Azeron Software.exe</Data>
<Data Name="ModuleVersion">1.1.2.0</Data>
<Data Name="ModuleTimeStamp">628d1648</Data>
<Data Name="ExceptionCode">c0000409</Data>
<Data Name="FaultingOffset">0000000002fc8055</Data>
<Data Name="ProcessId">0x1a20</Data>
<Data Name="ProcessCreationTime">0x1d93a59a1bc7a52</Data>
<Data Name="AppPath">C:\Program Files\Azeron\Azeron Software\Azeron Software.exe</Data>
<Data Name="ModulePath">C:\Program Files\Azeron\Azeron Software\Azeron Software.exe</Data>
<Data Name="IntegratorReportId">c00ea6c1-b566-4158-857f-f571bbbf24d9</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>
Click to expand...
Attach the log generated in the software / settings / having trouble
 
Im this guy

Im this guy

Moderator
Staff member
Nov 5, 2021
1,125
133
63
Try uninstalling and reinstalling the software first, if you haven't tried it.
If it doesn't help try cmd as admin

sfc /scannow

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DISM /Online /Cleanup-Image /RestoreHealth
 
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