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They're both json formats, but laid out differently. Is there a converter? Seems like something a one-page perl script could do.

Thanks; the email did indeed contain a link to a separate program that's mostly working. When I'm setting up the mapping in the program, if I press an already-mapped key it switches it unpredictably; but that's a separate issue.

I just received my Azeron Cyborg. Plugged it in, installed the software, and got the issue with no profiles available. I tried the troubleshooting steps in the video: I uninstalled the software, deleted everything from the directory in %appdata%\Azeron Software, and downloaded the firmware v...