Azeron Software not starting after attempted update

mysticmica

New member
Sep 28, 2024
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0
Cyborg compact, on Windows 11.

I am updating to 1.5.4 from 1.4 (I think). After the software installer "finishes" the Azeron Software never opens. Double clicking the new icon in the Start menu does not open it either. When I check the Processes running with Task Manager it shows three Azeron processes running and using about 64 Mb of RAM. When I went to Control Panel to unistall and try again I found two instances of Azeron....The current build and an old 0.23.2 (probably the one I had when I first bought it). I can uninstall the lastest version but not the 0.23.2. I have checked that the cyborg is physically connected and I get an up-climd tone sequence when plugging in the device plus I can manipulate a web page with various cyborg keys. Just can't see the Azeron Software to program the keys.
 

Im this guy

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Staff member
Nov 5, 2021
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Cyborg compact, on Windows 11.

I am updating to 1.5.4 from 1.4 (I think). After the software installer "finishes" the Azeron Software never opens. Double clicking the new icon in the Start menu does not open it either. When I check the Processes running with Task Manager it shows three Azeron processes running and using about 64 Mb of RAM. When I went to Control Panel to unistall and try again I found two instances of Azeron....The current build and an old 0.23.2 (probably the one I had when I first bought it). I can uninstall the lastest version but not the 0.23.2. I have checked that the cyborg is physically connected and I get an up-climd tone sequence when plugging in the device plus I can manipulate a web page with various cyborg keys. Just can't see the Azeron Software to program the keys.
I suspect it`s off screen.
If you alt tab, can you select it ?
If you can, then look for guide on how to restore the off screen app place