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What software version are you on. Is it the firmware update it is asking every time you turn the software on ? Please export the log file from the software / having trouble section and attach it here

You can also use layering function in software profiles. 1 profile for keyboard mode, 2nd for the xbox joystick and switch profiles with a prefered button on toggle or hold.

UV on default for the black color scheme

After calibration without the restrictor ring and setting dead zones to be used with restrictor ring, the issue doesn't come back?

On rare occasions we have gifted something. Organisations have more chancees of getting a device. For example a clinic that deals with some sort of injuries.

You can save unlimited profiles in the software and then, should you need to bring a profile over, takes 2 clicks to carry over to onboard memory

We don't unfortunately. Too many parts to change and too many things to look at to be sure the swap is sucessful.

( Install v2.15 version of Cubeprogrammer isntead of latest ) If serial isn't recognised, then check the attached guide

You can increase the lower deadzone by 5-10% to stop the jitter and recenter it. If it`s the elite stick version, then in some cases additionally the manual offset adjustment could be needed.

Email us on info@azeron.eu, include a video of the issue and link from this forum thread. What`s the mod in the game ? Got link for description ?

I just reread the thread. You can purchase from the shop, if we deliver to your addrees, if you are from Ukraine, then you`ll have to email us to order.

The issue should have been fixed on the newer 1.5.1 version https://www.azeron.eu/downloads/

Thank you. This has been noted and fix is coming. Current workaround - use software profiles or revert back to 1.4.1 version, by downloading 1.4.1 version and then accepting the updated when prompted.

Change the profile or the global angle. Might have been a different value set in the older profiles, that got carried over

Support is highly rated, we try to do our best for customer satisfaction. You can get familiar with warranty policy on https://www.azeron.eu/refund-policy/ You shouldn't have issues with it, if it`s used for the purpose, staying on the desk. Got to be careful with the torque indeed, got to...

Not sure on the timeframe for the trackball. We don't share any of our modifications, so the current ones available online, as far as I know, are teensy 2.0++ compatible only

You can only download the software from https://www.azeron.eu/downloads/ You won't be able to map anything without the device connected. You can search for some keybinds setups for the games that you plan using it on

Makes sense. You can try increasing the lower deadzone till you get rid of jitters in the middle. Play around with the sensitivity as well, that can reduce the jitters. Blow the compressed air in the potentiometer, that does wonders sometimes as well, as there could be some dirt, that can...

Sounds like the thumbstick is jittering. Go in the Azeron software and move the stick and observe on whether any jitter occurs. Additionally, export the log file from settings / having trouble. Make sure the keypad is connected when exporting the logs and attach it here