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Hello, 5 way switch cap is the plastic part which goes on the 5way switch. So if it gets stuck or some directions not working its possible to remove the plastic part and press on 5way switch directly to confirm its still gets stuck with out the cap.

Hello, Thank you for advice, Unfortunately at them moment I can't confirm anything, but that's definitely somethin for the future and could be an option.

Hello, Yes, you can. Please email us info@azeron.eu and we will assist you and help you make the purchase.

Hello, Could you please contact us info@azeron.eu providing your order number in email and we will assist you further.

Hello, Contact us info@azeron.eu and we will assist you further.

Hello, You can check something like this in our discord channel there a whole community sharing their button binds. https://discord.gg/aqT6mxyu

Hello, Glad to hear everything worked out for you.

Hello, Does it not connecting with Azeron software as well?

Hello, Unfortunately we are not providing STL files and the part which mainly changes the size is from metal. But you can purchase either Metal base or longer rails, but it could cause another problem with paracords which are made in specific measurements depending on large or medium keypad...

Replied to you via email

Hello, Please Email us on info@azeron.eu with attached log file and we will assist your further. Log file can be found under settings tab scrolling at the very bottom.

Hello, When calibrating try doing it very slow.

Yes

Hello, Email us info@azeron.eu with order number provided and we will assist you further.

Firstly we would not suggest or advise doing that, simply because its voiding warranty but we can't stop you for trying. There have been attempts by community. I would suggest look for information or asking about this "Azeron Keypad'' Discord channel.

Hello, Yeah its possible , if you are interested email us info@azeron.eu and we can discuss it further.

Please contact us info@azeron.eu with attached log files and we will guide you further.

Hello, Would suggest to try preforming clean reset first, here is the Link.

Hello, Please contact us info@azeron.eu and attach exported log files from Azeron software, under settings tab. We will support you further.

Hello, Unfortunately no, they are two totally different software. But you can contact our support at info@azeron.eu and attach your files and we can try converting them manually, not 100% sure it will work but we can give it a try.