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Silly me, wasn't holding the reset button long enough for the pc to detect it. Working fine now, thanks for the help!

I tried all the ports, 3 different PCs, as well as restarting each one and still cannot get the control panel to detect it as a device. I can't really update or reset the firmware since all my usb ports just supply power to it, no data being transferred or received. So far all I have been able...

I'm having the exact same issue. My laptop only has usb 3.0 ports and does not detect my azeron cyborg in the devices and printers section on the control panel. The keypad powers on but that's about it sadly.