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Thanks for your reply. I have the azeron layed on its side when I'm doing this and I don't see the light turn off until after I press the reset button the Azeron, so I don't think it is disconnecting from being lifted. I've tried in multiple USB ports and both directly into the computer and with...

Hello, my Azeron is once again stuck in the infinite loading screen where no profiles are visible in settings. I have previously successfully completed a reset but this time I appear to be out of luck with the software. I am able to get to the point in the instructions where I press the reset...