My product works but I get constant notifications that the usb device malfunctioned and is not recognized by Microsoft then will reconnect and about 2 min later do it again non stop. I switched usb ports and even unplugged from the device and left the cord plugged in and it still triggered the error. I unplugged the cord and the error stopped and hasn't happened again sense. Would this be a usb cord issue that needs to go for warranty or something else?