Profile import not working

Whispered-8

New member
Oct 9, 2024
2
2
3
I got a Cyborg II with 1.5.5 software + 100b-P firmware and I can't seem to import profiles properly.
Exporting seems to be working without errors, but every time I tried to import it back there's an error:

Imported profiles were changed
Some imported profiles were corrupted. We made some changes in these profiles.

Error on profile import.jpg


I can't tell what it changed, cause the resulting profile doesn't seem to have changed any.

Isn't the profile export/import supposed to backup/restore all the on board + software profiles?
Or is there something I'm misunderstanding here?

Attached is a compressed json file that is the result of profile export in case anyone care to examine it.
 

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Im this guy

Moderator
Staff member
Nov 5, 2021
1,856
194
63
I got a Cyborg II with 1.5.5 software + 100b-P firmware and I can't seem to import profiles properly.
Exporting seems to be working without errors, but every time I tried to import it back there's an error:

Imported profiles were changed
Some imported profiles were corrupted. We made some changes in these profiles.

View attachment 3939

I can't tell what it changed, cause the resulting profile doesn't seem to have changed any.

Isn't the profile export/import supposed to backup/restore all the on board + software profiles?
Or is there something I'm misunderstanding here?

Attached is a compressed json file that is the result of profile export in case anyone care to examine it.
Seems that there is nothing wrong with the imported profiles, the import made minor changes
Will try to fix this bug.
It shoudln't cause any further issues for you
 

MsAngel

New member
Aug 30, 2025
1
0
1
I hope this is seen.
I have a similar problem, I exported profiles from version: v0.23.2 with a Classic Keypad and have a new Cyborg 2 and latest software version but as I try to import my profiles I get this message.
1756568162680.png

and no profiles show but the original two that were stored in the keypad memory.

This is what I see after Import:
1756568565104.png


I hope this can be resolved as I have many profiles that I use.
Any help appreciated.

Cheers,
Angel
 

Im this guy

Moderator
Staff member
Nov 5, 2021
1,856
194
63
I hope this is seen.
I have a similar problem, I exported profiles from version: v0.23.2 with a Classic Keypad and have a new Cyborg 2 and latest software version but as I try to import my profiles I get this message.
View attachment 4174
and no profiles show but the original two that were stored in the keypad memory.

This is what I see after Import:
View attachment 4175


I hope this can be resolved as I have many profiles that I use.
Any help appreciated.

Cheers,
Angel
0.23.2 is a very old version of the software, so the profiles wouldn't be supported.
If you have v1 device, not Cyborg ll or Keyzen or Cyro, then you can try downloading the v1.2.5 version and updating to it, then import the profiles. If it imports them, press to export the profiles, it will then save it as a 1.2.5 version and then go up, try the 1.4.1 version and do the same.

If it does not like the first jump from 0.23.2 to 1.2.5, you won't be able to recover those profiles.

1756711975891.png