Hello, I have a Azeron compact, everything has been working great until I decided to do a software and firmware update today when I noticed newer ones were available. I've deleted and re-downloaded software and re-downloaded firmware multiple times after trying all suggested steps of reconnecting and reset's to no avail, really frustrated, been at it for about 2 hours can you guys tell me what I need to do to get my azeron working again? I've already accepted the fact that I lost all my previous profiles and need to rebind everything, but the fact that it is not working after I've done everything suggested due to a update is ridiculous. Been trying to contact you guys but nothing show's me what email to contact. I have Logs as well. Hope to here back from you guys immediately if you can. Let me know if you guys need logs and what email to send it to, my previous firmware was V.58 and software is 0.22 I can't be sure about software because was deleted to download new one, hope to hear back from you guys soon.
hope all is well on your end
regards.
hope all is well on your end
regards.