Joystick glitch/stuck issues

[Gimpenstein]

So, I've had my cyborg for a few months (got it from Amazon) and I've been having a blast with it. But recently, I'll get this weird glitch where the joystick sticks in a down/right position and the alternate joystick (buttons #22, 28-31) stops working entirely (no recognition of button pressing from the azeron software). When I try to recalibrate, it shows the stick in the upper right corner (see screencap), even though it's centered and I'm not even touching it.

I'm not sure if this is a hardware issue, because sometimes it fixes if I recalibrate, or if I reconnect, but not always. It also happens across multiple pcs (went from laptop to new pc I just purchased). I'm attaching logs from just now and from previous lockup before recent recovery.

Edit: removed logs, but will email/post if needed.

 

[Im this guy]

Re-sit the grounding wire leading from the thumbstick module.
If it`s green board, it will be one of the wires in the separate grounding block.
If it`s a black board, it will be the black wire in the main board on pin 33

 

[Gimpenstein]

Literally fighting tears, both because I'll need to do some work, but also because *I* can actually do the work (i.e. not have to send this in for a simple issue).
I wish every tech company was like Azeron

 

[Gimpenstein]

Aaand that was so much easier than I'd expected. I think the ground was pinched at the rubber shielding, but it appears to be fixed. I'll post again if it persists (after double checking to make sure I didn't make the same mistake lol)