Cyron Mouse Sensor

[TrinitySan]

Hello,

we bought the Cyron for my one handed son.

we tried the cyron on 3 different pc, but the mouse sensor is not working.

what can we do?

we live in germany and it will take a long time to ship it back.

any possibility to fix this?

the log is attached.

thx very much for help

 

[Im this guy]

Hello,

we bought the Cyron for my one handed son.

we tried the cyron on 3 different pc, but the mouse sensor is not working.

what can we do?

we live in germany and it will take a long time to ship it back.

any possibility to fix this?

the log is attached.

thx very much for help

email us on info@azeron.eu for the technical support, there seems to be an issue with multiple Cyros in warehouse as well