Cyborg II and Xim matrix issue...

[JDPallace]

I have a Cyborg II and a Cryo connected to my Xim matrixon my PS5 and Xbox Series X and they work great except for 1 issue...
I have the Thumbstick on the Cyborg set as "Xbox 360 joystick"...everything works fine until i use the thumbstick, then the cyborg stops working...the profile LED is still on but all the buttons, the thumbstick, and the switch profile buton stops working completely.
I can unplug the cyborg from the Matrix and plug it back in and it works fine until again I try to use the thumbstick.
Any ideas as to what may be the issue here?
I would really love to use the thumbstick as an analog control.

As a side note the thumbstick works fine without issues if I use it as a "Keyboard" or as a "mouse Joystick", this issue only happens if I have it set as "Xbox 360 Joystick".

 

[Im this guy]

I have a Cyborg II and a Cryo connected to my Xim matrixon my PS5 and Xbox Series X and they work great except for 1 issue...
I have the Thumbstick on the Cyborg set as "Xbox 360 joystick"...everything works fine until i use the thumbstick, then the cyborg stops working...the profile LED is still on but all the buttons, the thumbstick, and the switch profile buton stops working completely.
I can unplug the cyborg from the Matrix and plug it back in and it works fine until again I try to use the thumbstick.
Any ideas as to what may be the issue here?
I would really love to use the thumbstick as an analog control.

As a side note the thumbstick works fine without issues if I use it as a "Keyboard" or as a "mouse Joystick", this issue only happens if I have it set as "Xbox 360 Joystick".

Is the stick on Cyro also set to xbox 360 ?
Does the issue occur with single Cyborg connected and xbox360 selected?

 

[JDPallace]

Is the stick on Cyro also set to xbox 360 ?
Does the issue occur with single Cyborg connected and xbox360 selected?

No, the stick on the Cyro is set to keyboard.

As for the second question...I don't know, I didn't think to disconnect the cyro and connect a regular mouse, I shall try that and report back.

 

[JDPallace]

No, the stick on the Cyro is set to keyboard.

As for the second question...I don't know, I didn't think to disconnect the cyro and connect a regular mouse, I shall try that and report back.

Ok, I tested it and yes it still does the same thing even when the cyro is disconnected.

 

[Im this guy]

Ok, I tested it and yes it still does the same thing even when the cyro is disconnected.

Verify on whether there are any issues on the PC when you move the joystick of the keypad.
If there are no issues on PC, then export the log file from Azeron software / settings / troubleshooting with the keypad connected

 

[JDPallace]

Verify on whether there are any issues on the PC when you move the joystick of the keypad.
If there are no issues on PC, then export the log file from Azeron software / settings / troubleshooting with the keypad connected

ok, I exported the logs...what now?

 

[Im this guy]

ok, I exported the logs...what now?

attach it here

 

[JDPallace]

Ok, here ya go.