Azeron Software

aghobson8920

New member
Mar 11, 2023
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Received the Cyro a couple weeks ago. I set it up when it first came in and the software was working just fine. I get on tonight and the Azeron Software keeps freezing up to the point where I have to completely restart my computer to even exit out of it. And since it freezes up I cant modify any off the settings. I have completely wiped it from the computer and re-installed it but still the same issue. Is it just me or is it happening to anyone else? And if so has anyone found a solution?
 

Im this guy

Moderator
Staff member
Nov 5, 2021
1,042
117
63
Received the Cyro a couple weeks ago. I set it up when it first came in and the software was working just fine. I get on tonight and the Azeron Software keeps freezing up to the point where I have to completely restart my computer to even exit out of it. And since it freezes up I cant modify any off the settings. I have completely wiped it from the computer and re-installed it but still the same issue. Is it just me or is it happening to anyone else? And if so has anyone found a solution?
Without modyfing the keys, get the Azeron connected go in the settings and press on reset device and reset software profiles.
 

aghobson8920

New member
Mar 11, 2023
3
0
1
I tried doing that. But each time I open the program it freezes up and won't close. I literally have to restart the computer to exit the program. It wont even let me force close through cmd. I cant even get to export my log before it stops working. Let alone try to update the firmware. I am at a complete loss.
 

Im this guy

Moderator
Staff member
Nov 5, 2021
1,042
117
63
I tried doing that. But each time I open the program it freezes up and won't close. I literally have to restart the computer to exit the program. It wont even let me force close through cmd. I cant even get to export my log before it stops working. Let alone try to update the firmware. I am at a complete loss.
Manual fw flash should do the trick.
Email us on info@azeron.eu for instructions